Tapo Ultra-Slim LiDAR Smart Navigation Robot Vacuum and Mop with Self-Emptying Dock, 5300Pa Max, 97%+ Dust Pickup Rate, Self-Charging, Compatible with Alexa & Google Home, RV20 Max Plus

Love the automatic vacuum. It is ready to go out of the box. This vacuum is heavy duty. I purchased this one because I have two dogs that shed. It is picking up all the hair! It finds its way to the charger after it's finished. It really works great overall. I have not used the mop function - not sure if I'm going to. The noise is normal for a auto vac and I don't even notice it. The ONLY issue I am having is the app. It's easy to install and set up, I just haven't spent enough time mapping - I need to get more help getting the map to work. Overall - great vacuum and a really good price!

I received my Tapo vacuum yesterday. I’ve owned several robo-vacs. I could tell this one was higher quality just from the packaging. It was very easy to set up. The app gives great instructions and the little vac talks to you so you know what it’s up to. A smart vac that is actually smart. It works well for picking up animal hair. It has adjustable suction that you can control for every room. The noise level is appropriate for this little sucker. I’ve only used it once and so far I’m delighted.

Update 2/16/25 -- I've updated this to a four-star review.I did return the RV20 Max Plus, but Tapo's support came through and offered me a discount on the next highest model, the RV30 Max Plus, for the same price I paid for this one. So far, it has worked much better, but I don't think that means the RV20 Max Plus is a bad product -- I think my original unit simply had a defect. The only real difference between the two is the placement of the mapping sensors, but I don't think that alone accounts for the major issues I encountered.I'm only giving four stars because the RV20 Max Plus I received had so many issues and it was frustrating to reach a tier of support from Tapo that was helpful, but I am happy with the support I received. My original review is as follows.---I got a special deal on this from the Amazon app that made it difficult to pass up. It was a significant upgrade from my previous vacuum (at least on paper), a Eufy 25c. I own a lot of Kasa and Tapo products, but this is the only one that's been so bad that I returned it.This vacuum supposedly offers mapping, but it's completely broken. When I start the vacuum, it immediately gets lost and tries to return to the dock, but is unable to find the dock it just left, so it spins in circles and wanders back and forth for several minutes before eventually just turning off. It's clearly defective, but the product's support was completely unhelpful.After a lot of factory resetting and numerous attempts, I finally got it to map my home (at least to some degree), so I thought maybe it would work out, but the next day, it was unable to go anywhere in my home, saying it was "unable to reach the designated area," at which point it would return to its dock. After three days of being unable to use the vacuum without massive problems and frustrations and support not reading my emails and just sending me form letters back, I'm returning it and getting my money back.I'm very disappointed in TP-Link for this device and will strongly reconsider buying anything from them in the future.

Seems to do it's jobs well so far. It has packed itself full of dog and cat hair and more under our beds where our regular vac won't fit, so that's a huge plus! I recommend only doing 1 under bed at a time...because if it hasn't been done before, or for a long time...it will probably fill the dust bin if you have carpet.

I bought it mid January and it stopped working at the first part of march! The manufacturer said it was too late to return/ replace so basically I got scammed from and company that when you call the reps cannot be understood due to the language barrier. I live in America and I speak English and I purchased it from Amazon who guarantees they will assist you if anything goes wrong, but the manufacture is the problem because you can’t even understand what they’re saying on the phone. I would not waste your money on a vacuum that will just stop working.$300 down the drain.