ECOVACST20 Omni Robot Vacuum Cleaner With Auto Clean and Empty, Deep Sweeping and Mopping, 6000PA Strongest Suction, Auto-Lift Mopping, 55℃ Hot Water Mop Washing, OZMO Turbo 2.0 Technology

Did extensive research before buying this product and I am not at all disappointed. It does the cleaning job perfectly , especially the hot water mopping leave your floor shiny and clean. Software is amazing with billions of options to choose the exactly what you want it to do.

Update 2025: I've had this product for more then a year now and it's been one of the worst purchase I've ever made. It's such a capable product but even after more then a year of owning it, the software issues that I reported are still there and I even feel they're making it worst over time. It stops recognizing maps every now and then and you have to remap the whole house again. It gets stuck all the time and those sensors don't really help. Sometimes it can't find it's home station. I'm never buying an Ecovacs product again.I've been using this product for a month now, and I must share my experience:Let me start off by saying that the product excels at cleaning, delivering thorough and efficient performance.However, there's a significant downside - the software. It's riddled with issues that have been a constant source of frustration:1) Despite fitting perfectly under sofas, the robot often refuses to clean under them effectively. Sometimes, it ventures under the sofa only to get stuck in a completely open space, going in circles for what feels like an eternity. I had to set up virtual boundaries just to prevent this annoyance.2) The transition from carpet to hard floors is a nightmare, especially if the carpet is even slightly raised. The robot frequently gets entangled along the carpet edges, turning a simple task into a lengthy ordeal. As an example it takes 20-30 mins more to clean my lounge with carpet compared to when it's cleaned without a carpet.3) The obstacle avoidance system is far from perfect. It's not good at dealing with minor obstacles like pencils or cables.4) The robot cannot go in a straight line parallel to the wall. Instead of navigating smoothly, it often clumsily bumps into walls, only to readjust after an awkward encounter. This is just to show how bad the navigation software is.5) Water consumption is alarmingly high. The water tank depletes when the battery is still at 60%. It uses a lot of water to clean the mop and I believe there should be an option in the application to reduce this usage. The only option available in the application is to make the mop less wet which isn't helpful.6) The app occasionally relocates the charging station on the map, leaving the robot disoriented and confused. This has happened twice in a month, necessitating either a complete house remapping or restoring a backup. For a supposedly fully automated cleaning solution, this is infuriating.What's equally infuriating is the lack of updates. In an entire month, I haven't received a single firmware update. Considering the laundry list of software issues, one would expect prompt and frequent updates. It's either a resource shortage or an alarmingly subpar software development team.I can't help but reminisce about my old Xiaomi robot, which is several years older but still outperforms this Ecovacs robot in terms of options and navigation.I hope the company will take these software issues seriously and address them urgently through updates. These problems, while exasperating, are entirely fixable with proper software improvements.

Excellent robot, I don't have to do much although it does consume plenty of water.

The robot suddenly stopped functioning properly when I switched on it stated going backwards and then stop, a meesge received stating that the bumper is stuck and need the gentle tap the bumper and make sure it bounces back i did that several time but still not functioning, i need to return or exchange the item i use it only for few times item purchased on 24 sep

This is my second vacuum robot, and I was very pleased with it until the mop stopped turning. Unfortunately, there is no maintenance service available in Dubai, which means that once it stops working, there’s no way to get it fixed.

From dya1 when I started the quick mapping it was not able to avoid obstacles and stucked asking for help and not able to cross 2mm border . Software is not refreshing and you need to restart every time to see the changes . Also gives error on the wheel ( may be bad luck as dead on arrival ) .

doesnt clean properly, leaves so many spots, doesnt make any difference at all, doesnt go through all spots and finishes cleaning in less than 25 minutes. dont waste ur money

I ordered this very happy at the prime deal only to receive a used product. The tanks had some water and were smelly, and also the ramp of the station was dirty. Clearly this was not brand new.I was really excited about this but the experience of receiving a used item was disappointing. Will be returning this for a full refund.