The First Minute: How to start conversations that get results

The concepts that Chris simply outlines and the exercises to begin to put them into practice are a missing piece in organisational behaviour and communication.All organisations in all sectors would be better off for putting this into practice. It has certainly improved my own communication skills in a short space of time

It is a must read. How to start meetings/emails/conversations. Much much better than what I expected!

Very disappointed and stated the obvious with no real insights at all .

This is a really good book to read once and then keep on your desk as a reference. The ideas and recommendations are useful and will improve work place conversations.

Some great ideas, although the book itself if fairly short.Definitely ideas that can easily and immediately be put in place.