ANNKE 8CH 3K Lite Digital Video Recorder with 1TB Embedded SSD Solid State Hard Drive, 24/7 Recording with 8 Channel, AI Human/Vehicle Detection, H.265 5-in-1 Security DVR, Hardware Encryption

I contacted Annke support today and was assisted by Alejandro. He was so helpful with getting my password reset. I had spent a lot of time with customer support over the past few days. When i was connected with Alejandro he knew exactly the steps to take to get my password reset and get me back on-line. Thank you so much Alejandro.

Hard drives I believe will soon be Obsolete

So, the unit works amazing. Mine is running 7 cameras. You can create zones for motion detection, and customize sensitivity, time of time day, how to alert (email, push notification, beep, etc). Playback is easy and honestly it just works really well. However, I spent a whole afternoon and evening watching youtube videos, trying different options, resetting whole unit, etc. before I finally figured it out. This unit is internet capeable, nut it has to be connected with a hard line from your router. After it is online, then you can configure more / easier through the online software, than direct. Even still, you will want to download the phone app "AnkeVision" and then you get access to your cameras from anywhere. Again, unit is great, everything they said in the add is accurate, but it is complicated, and not intuitive for install. I will admit, I am not super experienced with security systems, but I am a 20+ year aircraft mechanic that is super good at following complex instructions.....lol. Good luck.

This product did everything is that it was supposed to do works well

Do not buy.About a month into ownership, I noticed the recordings often disappear (requiring a reboot and losing settings) and when they don't disappear, I can only view 2 of the cameras' recordings at a time. I notified Annke customer service and for 2 weeks they have slow-rolled several "reboot, restart, check settings, confirm scheduling" and the like, all to no avail. They take at least a day to respond. But it doesn't matter anyhow as they offer zero solutions outside the obvious listed above. Customer service is nonexistent.They just requested my user name and pw for the app, which I'm not even using, in order to look into the DVR further. I got it less than 2 months ago. Notified Annke of the issues about 2 weeks ago. I just replied requesting they replace it with a working unit. We shall see how they respond in a day or 2. Let this be a warning to others, do not buy because when it stops working you will get no help, but lots of meaningless tasks.Btw, the reason I do not use the app is because when the recordings disappear, the DVR needs rebooted, which I cannot do from the app w/o losing the recordings for good. Which defeats the purpose of remote viewing.So far, this thing is garbage.

Replaced another manufacturer's DVR unit with this one because the other one was very difficult to use, and it actually missed the motion detection on an event it should have been picked up on.I did a test and this unit picked up the motion detection. Also, I like that it does fulltime recording so even if it missed the detection, the video would still have bee there.I had a little bit of a problem with some of the setup but the tech support person, Alejandro on the phone was able to lead me to all the solutions.

As a basic DVR, it records from old cameras. If you're expecting it to do anything stated with AI, prepare to be sorely disappointed. I have hours of "events" that are just shadows from the tree blowing that don't remotely resemble a human or vehicle. They show it outlining people and vehicles, that doesn't happen. As far as I can tell, the "AI" function is a complete lie. It only seems to work with Internet Explorer, given how many people are moving away to browsers like Brave it really should be more compatible. If you want a cheap DVR to get you by because your old 720p one died, this will more or less do the same thing as a cheap old one but more quietly. Beyond that...keep shopping.Update: So, it's been a little over a year now. Frequently had problems with there is an error in playback. Now, it shows no saved data at all. Slightly better than a doorstop because I can look at the cameras live, but that's about all the use you can get from it.

Bastante pequeño pero funciona bien